We're here when you need us
Customer support, around the clock
Phone support is available 24/7, and a live person almost always picks up. For anything that isn't urgent, email support@quillstay.com — most questions get a response within 24 hours, and critical issues within 1-2 hours.
Call us — 24/7
Phone support is staffed around the clock. A live person will almost always answer. On the rare occasion no one's immediately available, the call triggers an internal alert to our team, and our AI agent can also help answer many common questions in the meantime.
203-457-8550Email support
For anything that isn't urgent — questions, requests, or issues you'd rather write out — email support@quillstay.com. Critical issues are responded to within 1-2 hours; general questions within 24 hours.
support@quillstay.comWhat to expect
Response times, by how urgent it is
Everything gets a real response — how fast depends on what it is.
- Phone support is staffed 24/7 — call any time, day or night
- A live person will almost always answer the phone directly
- If no one's immediately available, your call triggers an internal alert to the team, and an AI agent can help with many common questions right away
Not a customer yet?
Book a free demo and see how QuillStay would run on your property.